20 INTEGRATED ANNUAL REPORT 2026 This Operating and Strategic Review provides an account of NCT’s related key events, operational developments, market dynamics and strategic decisions taken during the financial year. The narrative is substantiated by the ongoing series of member briefs and operational communications issued throughout the year to members and suppliers, and reflects how strategic intent was, and continues to be translated into practical execution. Sustainable Development Goals (SDG) Alignment Statement The activities, outcomes and strategic responses described in this Operating and Strategic Review contribute directly to the achievement of the United Nations Sustainable Development Goals (SDGs). In particular, NCT’s operations during the financial year are aligned to areas of SDG compliance, illustrated by appropriate icons which are shown below: General Manager’s Report DANNY KNOESEN Operating and Strategic Review
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