53 INTEGRATED ANNUAL REPORT 2026 Based on the work performed during the reporting period, and subject to the scope limitations inherent in any assurance engagement, Internal Audit is of the view that: The organisation’s governance, risk management, and internal control processes are generally adequate and effective; however, certain control improvements are required in specific operational areas to enhance consistency, compliance, and efficiency. Management has committed to addressing the identified control gaps, and progress will continue to be monitored. Quantitative measure Achievement of Internal Audit plan for 2026 Total number of audits per the Internal Audit Plan Audits completed Percentage Quantitative measure Number of open findings for NCT Group Total number of findings Total closed findings Total open findings 14 10 71% 81 35 46 Key activities and focus areas during the reporting period: • Executed a risk-based audit plan approved by the Audit and Risk Committee • Performed assurance reviews across key financial, operational, and compliance processes • Conducted an investigation into reported matters, including stakeholder-related concerns • Performed additional targeted reviews, including annual financial statement checks and depot stock counts • Provided advisory support to management to strengthen governance and control environments Key risk themes identified: • Control weaknesses in operational and administrative processes • Inconsistent application of documented procedures, increasing the risk of errors and inefficiencies • Regulatory and compliance risks • Operational risks impacting efficiency, including stock management and record-keeping practices
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