8 TRISHA GOVINDSAMY is the Member Services Administrator at NCT , and she has been with the organisation for just over two years. She is naturally outgoing, curious, and thrives in busy environments. She enjoys learning new things, asking questions, and understanding how systems work — traits that have supported her growth within NCT. After finishing high school, Trisha initially studied IT but soon realised it wasn’t the right fit for her. A gap year abroad introduced her to the world of travel and hospitality, which sparked a new direction in her career. She went on to work on cruise ships and later in the broader travel industry. During this time, she gained strong administration and people skills, working with high-end clientele, managing finances, creating tailored itineraries, and dealing with a wide range of personalities. These experiences laid a solid foundation for the work she does today. Trisha joined NCT at a time when the forestry sector was completely new to her. Rather than seeing this as a challenge, she viewed it as an opportunity to learn from the ground up and step into something unfamiliar. This willingness to learn helped her settle into the organisation and grow quickly. She started at NCT as an Administration Assistant in Tree Farming, where her responsibilities included coordinating meetings, managing correspondence, maintaining filing systems, and providing general administrative support. The role gave her valuable insight into how the organisation operates behind the scenes and helped her build a strong understanding of NCT’s internal processes. Coming from a different industry meant learning new terminology and systems, which was challenging at first. By asking questions, observing carefully, and staying open to feedback, Trisha was able to build confidence and become effective in her role. Her efforts were recognised when she was promoted to Member Services Administrator. For Trisha Govindasamy
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