32 INTEGRATED ANNUAL REPORT 2024 NCT remains committed to meeting transformation objectives in line with government policy and in a responsible and just manner. The overall transformation strategy has been complicated by the uncertainty of the proposed transformation targets. NCT will be in a better position to develop longer term strategy once these targets are concluded by government. Employee Wellness An inhouse employee engagement survey was conducted at the end of 2023 to collect feedback from staff about their experience of NCT, its leadership and the workplace environment. Feedback was collected via anonymous online, and paper-based questionnaires. The results for the whole of NCT are summarised in the table below. The survey showed that staff have confidence in the future for both themselves and NCT, and in the NCT strategy and culture. It also showed that staff are engaged in their teams and the role they play in NCT. NCT and my future Strategy and culture Teams and wellness My role at NCT Completely agree Mostly agree Neutral Slightly agree Mostly disagree 59% 27% 9% 3% 3% 52% 34% 10% 2% 2% 51% 35% 9% 2% 3% 52% 33% 11% 3% 2% The positive employee survey results show elevated levels of engagement which is indicative of a motivated and dedicated workforce. Engaged employees tend to be more productive, creative, and willing to go the extra mile to contribute to the company’s success. NCT will act upon the less positive survey findings by implementing targeted strategies to improve employee engagement. To improve employee wellness further, NCT provided employees with access to Discovery Healthy Company, which is Discovery’s digitally enabled, comprehensive employee assistance programme that proactively supports employees to improve overall employee wellbeing. NCT Group – Employee confidence level in:
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